Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: evidence from a U.S.bank application
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Publication:863559
DOI10.1007/s10479-006-0037-4zbMath1106.90345MaRDI QIDQ863559
Publication date: 5 February 2007
Published in: Annals of Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s10479-006-0037-4
90B50: Management decision making, including multiple objectives
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Uses Software
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