Robust Shift Scheduling in Call Centers (Q3195343): Difference between revisions

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+Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
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+Robust Convex Optimization
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+Queueing models of call centers: An introduction
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+Technical Note—Convex Programming with Set-Inclusive Constraints and Applications to Inexact Linear Programming
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+Publication:3195343