Service supply chain management: a review of operational models (Q320065): Difference between revisions

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-Stein W. Wallace
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+MaRDI publication profile
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+https://doi.org/10.1016/j.ejor.2015.05.053
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+W374796111
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@@ Property / cites work @@
+Optimal control of service parameter for a perishable inventory system maintained at service facility with impatient customers
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+“We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk
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+Competition in Service Industries
@@ Property / cites work: Competition in Service Industries / rank @@
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+Robust supply chain network design with service level against disruptions and demand uncertainties: a real-life case
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+Impact of sourcing flexibility on the outsourcing of services under demand uncertainty
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+Outsourcing via Service Competition
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+Service and cost benefits through clicks-and-mortar integration: implications for the centralization/decentralization debate
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+Competition for Procurement Contracts with Service Guarantees
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+A General Equilibrium Model for Industries with Price and Service Competition
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+Optimizing Service Parts Inventory in a Multiechelon, Multi-Item Supply Chain with Time-Based Customer Service-Level Agreements
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+Analysis of a two-stage telecommunication supply chain with technology dependent demand
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+Telecom service provider portal: revenue sharing and outsourcing
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+Dynamic Capacity Expansion for a Service Firm with Capacity Deterioration and Supply Uncertainty
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+Joint logistics and financial services by a 3PL firm
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+Strategic outsourcing under technology spillovers
@@ Property / cites work: Strategic outsourcing under technology spillovers / rank @@
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+Inducing high service capacities in outsourcing<i>via</i>penalty and competition
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+Composite-variable modeling for service parts logistics
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+The risk and information sharing of application services supply chain
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+Managing a Distribution Channel Under Asymmetric Information with Performance Requirements
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+Competition and contracting in service industries
@@ Property / cites work: Competition and contracting in service industries / rank @@
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+Taming the bullwhip effect whilst watching customer service in a single supply chain echelon
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+Three-level warranty service contract among manufacturer, agent and customer: a game-theoretical approach
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+Cost and quality of service analysis of production systems based on the cumulative downtime
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+Internal supply chain coordination in the electric utility industry
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+Bunkering decisions for a shipping liner in an uncertain environment with service contract
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+Call Center Outsourcing Contracts Under Information Asymmetry
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+Coordinating supplier's reorder point: a coordination mechanism for supply chains with long supplier lead time
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+Retail service for mixed retail and e-tail channels
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+Pricing of full-service repair contracts
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+Optimizing reliability and service parts logistics for a time-varying installed base
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+Optimal Contracts for Outsourcing of Repair and Restoration Services
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+Performance Contracting in After-Sales Service Supply Chains
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+Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems
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+An integrated guaranteed- and stochastic-service approach to inventory optimization in supply chains
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+Financing the Newsvendor: Supplier vs. Bank, and the Structure of Optimal Trade Credit Contracts
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+Make-or-buy service capacity decision in a supply chain providing after-sales service
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+CORRELATIONS IN STOCHASTIC PROGRAMMING: A CASE FROM STOCHASTIC SERVICE NETWORK DESIGN
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+An insurance risk management framework for disaster relief and supply chain disruption inventory planning
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+On service consistency in multi-period vehicle routing
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+A study of repairable parts inventory system operating under performance-based contract
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+Flexible Service Capacity: Optimal Investment and the Impact of Demand Correlation
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+Contract design and supply chain coordination in the electricity industry
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+Optimization of cost and service level in the presence of supply chain disruption risks: single vs. multiple sourcing
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+Strategic interactions in service supply chain with horizontal competition
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+Optimal newsvendor policies for dual-sourcing supply chains: A disruption risk management framework
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+Strategic wholesale pricing in a supply chain with a potential entrant
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+Pricing and balancing of the sea-cargo service chain with empty equipment repositioning
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+Incentives to improve the service level in a random yield supply chain: the role of bonus contracts
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+Single and multi-period optimal inventory control models with risk-averse constraints
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+Publication:320065