Service supply chain management: a review of operational models
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Cites work
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- Call center outsourcing contracts under information asymmetry
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- Composite-variable modeling for service parts logistics
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- Contracting for infrequent restoration and recovery of mission-critical systems
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Cited in
(39)- Less is more? Channel separation to mitigate triple competition and combat copycats in agency e-commerce
- Power structure and channel integration strategy for online retailers
- Quality risk in logistics outsourcing: a fourth party logistics perspective
- Services outsourcing under asymmetric cost information
- OR for entrepreneurial ecosystems: a problem-oriented review and agenda
- Logistics sourcing of e-commerce firms considering promised delivery time and environmental sustainability
- Equilibrium pricing, advertising, and quality strategies in a platform service supply chain
- Optimal investment problem between two insurers with value-added service
- Supply chain financing with advance selling under disruption
- Optimal decisions of elderly care service supply chain with government intervention
- For showing only, or for selling? The optimal physical store mode selection decision for e‐tailers under competition
- Optimizing 3PL service delivery using a cost-to-serve and action research framework
- Two-period pricing and utilization decisions in a dual-channel service-only supply chain
- Service capacity procurement of logistics service supply chain with demand updating and loss-averse preference
- Non-cooperative and cooperative game-theoretic models for usage-based lease contracts
- A survey of healthcare facility location
- Coordination of port service chain with an integrated contract
- When should a manufacturer set its direct price and wholesale price in dual-channel supply chains?
- Effects of channel encroachment on the software and service decisions in IT supply chains
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- Decision optimization in service supply chain: the impact of demand and supply-driven data value and altruistic behavior
- Effects of competition on software and service decisions in a co-opetition supply chain
- Cooperation strategy for an online travel platform with value‐added service provision under demand uncertainty
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- Information leakage in a cross-border logistics supply chain considering demand uncertainty and signal Inference
- Optimal online channel strategies for a hotel considering direct booking and cooperation with an online travel agent
- Optimal inventory policy for fast-moving consumer goods under e-commerce environment
- Contract design for equipment after-sales service with business interruption insurance
- Outsourcing management under various demand information sharing scenarios
- Enhancing e-platform business by customer service systems: a multi-methodological case study on Ali Wangwang instant message's impacts on TaoBao
- A game model of supply chain management based on fractal analysis of time series
- Fourth party logistics service quality management with logistics audit
- Understanding the barriers of service supply chain management: an exploratory case study from Indian telecom industry
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