On the impact of customer balking, impatience and retrials in telecommunication systems (Q1029865): Difference between revisions

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+The impact of retrials on call center performance
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+Applications of maximum queue lengths to call center management
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+Markov chain models of a telephone call center with call blending
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+A queueing system with returning customers and waiting line
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+Approximations for multiserver queues with balking/retrial discipline
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+An approximate model for the computation of blocking probabilities in cellular networks with repeated calls
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+Discrete-time geo\(^{[X]}\)/G\(_{H}\)/1 retrial queue with Bernoulli feedback
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+The \(M/M/c\) retrial queue with geometric loss and feedback
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+Algorithmic analysis of a multiserver Markovian queue with primary and secondary services
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+The \(M/G/1\) retrial queue with Bernoulli schedules and general retrial times
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+Numerical calculation of the stationary distribution of the main multiserver retrial queue
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+Numerical investigation of a multiserver retrial model
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+Calculation of probability characteristics of a multiline system with repeated calls
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+Improving Service by Informing Customers About Anticipated Delays
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