A stochastic programming model for scheduling call centers with global service level agreements (Q613494)
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| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A stochastic programming model for scheduling call centers with global service level agreements |
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A stochastic programming model for scheduling call centers with global service level agreements (English)
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20 December 2010
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stochastic programming
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scheduling
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OR in manpower planning
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call centers
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