Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Green bank branches (Q1278682)
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| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Green bank branches |
scientific article |
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Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Green bank branches (English)
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22 April 1999
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bank branches
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efficiency
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service quality
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data envelopment analysis
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value judgments
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