Robust Shift Scheduling in Call Centers (Q3195343)

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scientific article
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Robust Shift Scheduling in Call Centers
scientific article

    Statements

    title
    Robust Shift Scheduling in Call Centers (English)
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    author
    Sara Mattia
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    Fabrizio Rossi
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    Mara Servilio
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    Stefano Smriglio
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    publication date
    16 October 2015
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    zbMATH Keywords
    integer programming
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    shift scheduling
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    robust optimization
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    Identifiers

    Mathematics Subject Classification ID
    90B35
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    90B70
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    90C17
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    zbMATH DE Number
    6495566
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