Service staffing with delay probabilities

DOI10.1016/j.orl.2023.03.016zbMath1525.90156OpenAlexW4362633599MaRDI QIDQ6106546

Lonnie jun. Turpin

Publication date: 3 July 2023

Published in: Operations Research Letters (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.orl.2023.03.016

zbMATH Keywords

service levelsquare-root staffing\(M/M/s\) queueErlang-C

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Theory of organizations, manpower planning in operations research (90B70)

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