Staffing Call Centers with Uncertain Arrival Rates and Co-sourcing
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Publication:6250656
arXiv1404.2938MaRDI QIDQ6250656
Mor Armony, Amy R. Ward, Yaşar Levent Koçağa
Publication date: 10 April 2014
arXiv1404.2938MaRDI QIDQ6250656
Mor Armony, Amy R. Ward, Yaşar Levent Koçağa
Publication date: 10 April 2014