Approximations for Chat Service Systems Using Many-Server Diffusion Limits (Q3186527)

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Approximations for Chat Service Systems Using Many-Server Diffusion Limits
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    Approximations for Chat Service Systems Using Many-Server Diffusion Limits (English)
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    10 August 2016
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    customer service chat systems
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    queueing theory
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    heavy-traffic many-server regime
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    diffusion approximations
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