A platform for electronic commerce with adaptive agents

DOI10.1007/3-540-44723-7_7MaRDI QIDQ2763078zbMATH OpenFDO

Authors Henrique Lopes Cardoso, Eugénio Oliveira

Publication date 14 January 2002

Published in Lecture Notes in Computer Science (Search for Journal in Brave)

Full work available at URL http://link.springer.de/link/service/series/0558/bibs/2003/20030096

Mathematics Subject Classification ID

Learning and adaptive systems in artificial intelligence (68T05) Computing methodologies and applications (68U99)

Review text

Market research suggests that organisations, in general, have a differentiation strategy when approaching Electronic Commerce. Thus, in order to be useful, agent technology must take into account this market characteristic. When extending its application to the negotiation stage of the shopping experience, one should consider a multi-issue approach, from which both buyers and sellers can profit. We here present SMACE, a layered platform for agent-mediated Electronic Commerce, supporting multilateral and multi-issue negotiations. In this system, the negotiation infrastructure through which the software agents interact is independent from their negotiation strategies. Taking advantage of this concept, the system assists agent construction, allowing users to focus in the development of their negotiation strategies. In particular, and according to experiments here reported, we have implemented a type of agent that is capable of increasing the performance with its own experience, by adapting to the market conditions, using a specific kind of Reinforcement Learning technique. For the entire collection see [Zbl 0976.68580].

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