B2Boost: instance-dependent profit-driven modelling of B2B churn

DOI10.1007/S10479-022-04631-5MaRDI QIDQ6638891zbMATH OpenFDO

Authors Bram Janssens, Matthias Bogaert, Astrid Bagué, Dirk Van den Poel

Publication date 14 November 2024

Published in Annals of Operations Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/S10479-022-04631-5

zbMATH Keywords

B2B customer churnchurncost-sensitive learningdata miningprofit-driven model evaluationretention strategies

Mathematics Subject Classification ID

Consumer behavior, demand theory (91B42)

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Cites work

• A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees
• Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting
• Greedy function approximation: A gradient boosting machine.
• scientific article; zbMATH DE number 845714 (Why is no real title available?)
• scientific article; zbMATH DE number 3078997 (Why is no real title available?)
• Instance-dependent cost-sensitive learning for detecting transfer fraud
• Profit driven decision trees for churn prediction
• Profit-based churn prediction based on minimax probability machines
• Random forests
• Statistical comparisons of classifiers over multiple data sets

Cited in

(2)

• Customer churn prediction using a novel meta-classifier: an investigation on transaction, telecommunication and customer churn datasets
• A blending ensemble learning model for crude oil price forecasting

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