Customer churn predictive modeling by classification methods

DOI10.31926/BUT.MIF.2020.13.62.1.26MaRDI QIDQ5161539zbMATH OpenOpenAlexFDO

Authors Oleksandr Dorokhov, Liudmyla Dorokhova, Lyudmyla Malyarets, Iryna Ushakova

Publication date 29 October 2021

Published in SERIES III - MATEMATICS, INFORMATICS, PHYSICS (Search for Journal in Brave)

Full work available at URL https://doi.org/10.31926/but.mif.2020.13.62.1.26

zbMATH Keywords

Bayesian networkdecision treeclassification methodscustomer churn

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Bayesian problems; characterization of Bayes procedures (62C10) Empirical decision procedures; empirical Bayes procedures (62C12) General equilibrium theory (91B50)

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Cited in

(17)

• Modeling churn using customer lifetime value
• Advances in Neural Networks – ISNN 2005
• Three categories customer churn prediction based on the adjusted real AdaBoost
• Predictive analytics for customer repurchase: interdisciplinary integration of buy till you die modeling and machine learning
• ADtreesLogit model for customer churn prediction
• Bayesian churn models
• Profit driven decision trees for churn prediction
• Automated cellular modeling and prediction on a large scale
• A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees
• A survey of evolution in predictive models and impacting factors in customer churn
• B2Boost: instance-dependent profit-driven modelling of B2B churn
• Computer assisted customer churn management: state-of-the-art and future trends
• Integrating OWA and data mining for analyzing customers churn in E-commerce
• Predicting partial customer churn using Markov for discrimination for modeling first purchase sequences
• scientific article; zbMATH DE number 1927389 (Why is no real title available?)
• A diffusion model for churn prediction based on sociometric theory
• Predicting credit card customer churn using support vector machine based on Bayesian optimization

Describes a project that uses

Uses Software

• SPSS

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