A survey of evolution in predictive models and impacting factors in customer churn

DOI10.1142/S2424922X17500073MaRDI QIDQ5363852zbMATH OpenOpenAlexFDO

Authors Mehreen Ahmed, Hammad Afzal, Awais Majeed, B. Khan

Publication date 2 October 2017

Published in Advances in Data Science and Adaptive Analysis (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1142/s2424922x17500073

zbMATH Keywords

churn predictionclassificationensemblesurveytelecom

Mathematics Subject Classification ID

Statistical aspects of information-theoretic topics (62B10) Applications of statistics in engineering and industry; control charts (62P30) Learning and adaptive systems in artificial intelligence (68T05)

Recommendations

• Profit driven decision trees for churn prediction
• Customer churn predictive modeling by classification methods
• Automated cellular modeling and prediction on a large scale
• A hierarchical multiple kernel support vector machine for customer churn prediction using longitudinal behavioral data
• ADtreesLogit model for customer churn prediction

Cites work

• A diffusion model for churn prediction based on sociometric theory
• Bagging predictors
• Estimating the support of a high-dimensional distribution
• scientific article; zbMATH DE number 4074523 (Why is no real title available?)
• scientific article; zbMATH DE number 1753143 (Why is no real title available?)
• scientific article; zbMATH DE number 3231758 (Why is no real title available?)
• Rough sets
• Support-vector networks

Cited in

(7)

• How training on multiple time slices improves performance in churn prediction
• Predictive analytics for customer repurchase: interdisciplinary integration of buy till you die modeling and machine learning
• A diffusion model for churn prediction based on sociometric theory
• Customer churn prediction on kernel principal component analysis feature abstraction
• Predicting customer churn: A systematic literature review
• Automated cellular modeling and prediction on a large scale
• Computer assisted customer churn management: state-of-the-art and future trends

Describes a project that uses

Uses Software

• SMOTE

This page was built for publication: A survey of evolution in predictive models and impacting factors in customer churn

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q5363852)