Estimation of retrial rate in a retrial queue

DOI10.1007/BF01150411MaRDI QIDQ1896698zbMATH OpenOpenAlexFDO

Authors G. I. Falin

Publication date 22 April 1996

Published in Queueing Systems (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/bf01150411

zbMATH Keywords

estimation of the retrial rateretrial queuesteady-state

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Applications of queueing theory (congestion, allocation, storage, traffic, etc.) (60K30) Markov processes: estimation; hidden Markov models (62M05) Queues and service in operations research (90B22)

Review text

Describing the time evolution of a purely exponential retrial queue by a two-dimensional vector (number of call attempts since last departure, number of calls in retrial queue) yields a nonstandard Markovian description of the system's time evolution. The second coordinate of this process determines essentially the retrial rate, but is not accessible to observations. So the estimation of the retrial rate must be done indirectly. It suffices to count the external arrivals (primary calls) and the first coordinate of the new process to obtain a strongly consistent estimator of the arrival rate. The asymptotic variance of the estimator is computed.

Recommendations

• ESTIMATORS OF THE RETRIAL RATE IN M/G/1 RETRIAL QUEUES
• Large sample inference in retrial queues.
• A new Markovian description of the M/G/1 retrial queue
• Retrial queues with variable service rate
• Retrial queuing systems with variable arrival rate

Cites work

• A survey of retrial queues
• A survey on retrial queues
• scientific article; zbMATH DE number 3647917 (Why is no real title available?)
• scientific article; zbMATH DE number 3447905 (Why is no real title available?)
• On queueing systems by retrials

Cited in

(8)

• A new Markovian description of the M/G/1 retrial queue
• Averaging methods for transient regimes in overloading retrial queueing systems.
• Large sample inference in retrial queues.
• On the estimation of the true demand in call centers with redials and reconnects
• ESTIMATORS OF THE RETRIAL RATE IN M/G/1 RETRIAL QUEUES
• Regeneration estimation in partially stable two class retrial queue
• On the Conditional Probability of a Successful Retrial in Retrial Queues
• On the interaction between retrials and sizing of call centers

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