A fuzzy model of customer satisfaction index in e-commerce (Q2483535)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A fuzzy model of customer satisfaction index in e-commerce |
scientific article |
Statements
A fuzzy model of customer satisfaction index in e-commerce (English)
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28 April 2008
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e-commerce
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customer satisfaction index
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linguistic value
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fuzzy techniques
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evaluation
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