On a data-driven method for staffing large call centers (Q3100378)
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scientific article; zbMATH DE number 5978558
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| English | On a data-driven method for staffing large call centers |
scientific article; zbMATH DE number 5978558 |
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On a Data-Driven Method for Staffing Large Call Centers (English)
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24 November 2011
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stochastic model applications
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stochastic networks
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nonstationary queues
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limit theorem
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approximations
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0.8537487983703613
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0.8516398668289185
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0.8414610624313354
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0.8330272436141968
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0.8157848119735718
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