On a Data-Driven Method for Staffing Large Call Centers (Q3100378)
From MaRDI portal
scientific article
Language | Label | Description | Also known as |
---|---|---|---|
English | On a Data-Driven Method for Staffing Large Call Centers |
scientific article |
Statements
On a Data-Driven Method for Staffing Large Call Centers (English)
0 references
24 November 2011
0 references
stochastic model applications
0 references
stochastic networks
0 references
nonstationary queues
0 references
limit theorem
0 references
approximations
0 references