Robust and data-driven approaches to call centers (Q992722)
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scientific article; zbMATH DE number 5781911
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| default for all languages | No label defined |
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| English | Robust and data-driven approaches to call centers |
scientific article; zbMATH DE number 5781911 |
Statements
Robust and data-driven approaches to call centers (English)
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9 September 2010
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call center: staffing and routing
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fluid model
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linear programming
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robust optimization
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data-driven approach
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0.8537487983703613
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0.7657228112220764
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0.7642115354537964
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0.7614203691482544
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