Robust and data-driven approaches to call centers (Q992722)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Robust and data-driven approaches to call centers |
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Robust and data-driven approaches to call centers (English)
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9 September 2010
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call center: staffing and routing
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fluid model
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linear programming
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robust optimization
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data-driven approach
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