Adaptive server staffing in the presence of time-varying arrivals: a feed-forward control approach (Q4661097)
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scientific article; zbMATH DE number 2151583
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| English | Adaptive server staffing in the presence of time-varying arrivals: a feed-forward control approach |
scientific article; zbMATH DE number 2151583 |
Statements
Adaptive server staffing in the presence of time-varying arrivals: a feed-forward control approach (English)
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4 April 2005
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non-homogeneous Poisson process
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generalized likelihood ratio statistic
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adaptive staffing
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telephone call centres
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0.8106312155723572
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0.8066808581352234
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0.804781973361969
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0.7955401539802551
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0.7913582921028137
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