Modeling load and overwork effects in queueing systems with adaptive service rates
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Recommendations
- Queues with workload-dependent arrival and service rates
- OPTIMAL ADMISSION CONTROL IN QUEUES WITH WORKLOAD-DEPENDENT SERVICE RATES
- Modelling priority queuing systems with varying service capacity
- scientific article; zbMATH DE number 2157913
- Adaptive control of service in queueing systems
- Critically loaded queueing models that are throughput suboptimal
- Dynamic admission and service rate control of a queue
- A fluid approximation for service systems responding to unexpected overloads
Cites work
- Analysis of the busy period for the \(\text{M}/\text{M}/c\) queue: An algorithmic approach
- Development of a workforce management system for a customer hotline service
- Dynamic Control of a Queue with Adjustable Service Rate
- Efficient and reliable computation of birth-death process performance measures
- Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System
- On a Generalized M/G/1 Queuing Process in Which the First Customer of Each Busy Period Receives Exceptional Service
- On patient flow in hospitals: a data-based queueing-science perspective
- Optimal Control of a Service Facility with Variable Exponential Service Times and Constant Arrival Rate
- Quasi-Birth-and-Death Processes with an Explicit Rate Matrix
- Queues with State-Dependent Stochastic Service Rates
- Routing and staffing when servers are strategic
- Service systems with slowdowns: potential failures and proposed solutions
- Stationary waiting time distribution in queues with phase type service and in quasi-birth-and-death processes
- The impact of discharge decisions on health care quality
- The snowball effect of customer slowdown in critical many-server systems
- Triangular M/G/1-type and tree-like quasi-birth-death Markov chains
- When to use speedup: an examination of service systems with returns
Cited in
(12)- An \(M/ PH /1\) queue with workload-dependent processing speed and vacations
- Fatigue, personnel scheduling and operations: review and research opportunities
- Load effect on service times
- Routing and staffing when servers are strategic
- When to use speedup: an examination of service systems with returns
- Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers
- Service systems with slowdowns: potential failures and proposed solutions
- A Queueing-Based Approach to Overload Detection
- scientific article; zbMATH DE number 1031902 (Why is no real title available?)
- Algorithms for Queueing Systems with Reneging and Priorities Modeled as Quasi-Birth-Death Processes
- An M/G/1 Queue with Adaptable Service Speed
- Multiclass state‐dependent service systems with returns
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