Performance analysis and optimization of inbound call centers
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Management decision making, including multiple objectives (90B50) Queues and service in operations research (90B22) Research exposition (monographs, survey articles) pertaining to operations research and mathematical programming (90-02) Communication networks in operations research (90B18) Operations research and management science (90B99)
Recommendations
- scientific article; zbMATH DE number 2159137
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- scientific article; zbMATH DE number 2159137 (Why is no real title available?)
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