Online banking performance evaluation using data envelopment analysis and principal component analysis
DOI10.1016/J.COR.2008.05.008zbMATH Open1179.90219OpenAlexW2082287477MaRDI QIDQ1000968FDOQ1000968
Authors: Chien-Ta Bruce Ho, Desheng Dash Wu 
Publication date: 12 February 2009
Published in: Computers \& Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/j.cor.2008.05.008
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data envelopment analysis (DEA)electronic commerceinternet bankingprinciple component analysis (PCA)web metric
Management decision making, including multiple objectives (90B50) Case-oriented studies in operations research (90B90) Internet topics (68M11)
Cites Work
- Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis
- Measuring the efficiency of decision making units
- Title not available (Why is that?)
- Efficiency of financial institutions: International survey and directions for future research
- Nonparametric frontier estimation via local linear regression
- A smooth nonparametric conditional quantile frontier estimator
- Pitfalls and protocols in DEA
- A note on DEA efficiency assessment using ideal point: an improvement of Wang and Luo's model
- Selecting DEA specifications and ranking units via PCA
Cited In (13)
- Weight computation of criteria in a decision-making problem by knowledge measure with intuitionistic fuzzy set and interval-valued intuitionistic fuzzy set
- Integration and application of rough sets and data envelopment analysis for assessments of the investment trusts industry
- A comparative study on performance measurement of Indian public sector banks using AHP-TOPSIS and AHP-grey relational analysis
- Enhanced performance assessment of airlines with integrated balanced scorecard, network-based superefficiency DEA and PCA methods
- Estimating Malmquist productivity indexes using probabilistic directional distances: an application to the European banking sector
- An epsilon-based measure of efficiency in DEA -- a third pole of technical efficiency
- A DEA approach for ranking and optimisation of technical and management efficiency of a large bank based on financial indicators
- Exploring the efficiency and effectiveness in global e-retailing companies
- Dealing with missing information in data envelopment analysis by means of low-rank matrix completion
- Analysing alternatives in financial services for wealth management banks: the analytic network process and the balanced scorecard approach
- Performance measurement model on wealth management banking:analytic hierarchy process and balanced scorecard approach
- Assessing bank efficiency and performance with operational research and artificial intelligence techniques: a survey
- Service performance evaluation using data envelopment analysis and balance scorecard approach: an application to automotive industry
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