Benefits of providing amenities to impatient waiting customers.
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Publication:1422377
DOI10.1016/S0305-0548(02)00142-9zbMath1105.90309OpenAlexW2046637466MaRDI QIDQ1422377
Publication date: 14 February 2004
Published in: Computers \& Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/s0305-0548(02)00142-9
Management decision making, including multiple objectives (90B50) Queues and service in operations research (90B22)
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- Queuing with balking and reneging in \(M/G/1\) systems
- Note—A Single Server Queue with Constant Service Time and Restricted Accessibility
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- Predicting Queueing Delays
- Single-server queues with impatient customers
- The Markovian Queue with Bounded Waiting time
- Reneging Phenomena in Single Channel Queues
- Queuing with Impatient Customers and Indifferent Clerks
- Queuing with Impatient Customers and Ordered Service
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