Queuing with impatient customers and indifferent clerks

DOI10.1287/OPRE.5.5.644MaRDI QIDQ5378763zbMATH OpenOpenAlexFDO

Authors D. Y. Barrer

Publication date 3 June 2019

Published in Operations Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1287/opre.5.5.644

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

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Cited in

(25)

• An \(\mathrm{M}/\mathrm{PH}/K\) queue with constant impatient time
• Stochastic properties of waiting lines
• Tandem queues with impatient customers for blood screening procedures
• Random-order-of-service for heterogeneous customers: waiting time analysis
• A service model in which the server is required to search for customers
• Time to market and impatient customers
• Equilibrium strategies for queues with impatient customers
• \(M/M/c/N\) queuing systems with encouraged arrivals, reneging, retention and feedback customers
• On a batch matching system with impatient servers and boundedly rational customers
• Effect of upper and lower withdrawal limits on queue length
• Analysis of renewal batch arrival queues with multiple vacations and geometric abandonment
• Benefits of providing amenities to impatient waiting customers.
• Customer impatience in a service facility with limited waiting space
• The influence of servicing times in queuing processes
• How pre-emptive priority affects completion rate in an M/M/1 queue with Poisson reneging
• On a congestion problem in an aircraft factory
• An approach to a class of queuing problems
• Queues with impolite customers
• Queuing with impatient customers and ordered service
• Tail asymptotics for a state-dependent bulk matching queueing system with impatient customers
• Optimizing the performance of multi-server heterogeneous queueing systems with dynamic customer behaviour
• Queues with many servers and impatient customers
• Optimal ordering strategy and budget allocation for the COVID-19 vaccination planning
• Perishable inventory systems with batch demand and arrivals
• Analysis of an M/M/1 + G queue operated under the FCFS policy with exact admission control

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