The impact of sharing customer returns information in a supply chain with and without a buyback policy

DOI10.1016/J.EJOR.2011.03.027MaRDI QIDQ2275801zbMATH OpenOpenAlexFDO

Authors Jing Chen

Publication date 10 August 2011

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2011.03.027

zbMATH Keywords

information sharingcustomer returnsbuyback policiescustomer returns policies

Mathematics Subject Classification ID

Auctions, bargaining, bidding and selling, and other market models (91B26) Transportation, logistics and supply chain management (90B06) Hierarchical games (including Stackelberg games) (91A65)

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Cites work

• scientific article; zbMATH DE number 5076448 (Why is no real title available?)
• scientific article; zbMATH DE number 3591262 (Why is no real title available?)
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• Information Distortion in a Supply Chain: The Bullwhip Effect
• Log-concave probability and its applications
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• Markdown money contracts for perishable goods with clearance pricing
• Mean-variance analysis of a single supplier and retailer supply chain under a returns policy
• On returns policies with exogenous price
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• The impact of customer returns on pricing and order decisions
• The impacts of the full returns policy on a supply chain with information asymmetry
• The newsboy problem with resalable returns: a single period model and case study
• The value of information in a capacitated closed loop supply chain

Cited in

(16)

• Ordering and returns handling decisions and coordination in a supply chain with demand uncertainty
• Returns freight insurance policy and the impact from a BOPS retailer
• Coordination strategies in a three-echelon reverse supply chain for economic and social benefit
• The impact of customer returns on decisions in a newsvendor problem with and without buyback policies
• The value of information for price dependent demand
• Return and refund policy for product and core service bundling in the dual‐channel supply chain
• Reverse logistics and closed-loop supply chain: a comprehensive review to explore the future
• Incentives for production capacity improvement in construction supplier development
• The impact of customer returns on supply chain decisions under various channel interactions
• Contract coordination in dual sourcing supply chain under supply disruption risk
• Wholesale-price contract of supply chain with information gathering
• Production and availability policies through the Markov decision process and myopic methods for contractual and selective orders
• Supply chain forecasting when information is not shared
• Consumer returns reduction and information revelation mechanism for a supply chain
• The impacts of the full returns policy on a supply chain with information asymmetry
• The over-ordering problem in trade credit: role of return policies

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