The impact of sharing customer returns information in a supply chain with and without a buyback policy

DOI10.1016/J.EJOR.2011.03.027zbMATH Open1218.90033OpenAlexW2049458779MaRDI QIDQ2275801FDOQ2275801

Authors: Jing Chen 

Publication date: 10 August 2011

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2011.03.027

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zbMATH Keywords

information sharingcustomer returnsbuyback policiescustomer returns policies

Mathematics Subject Classification ID

Auctions, bargaining, bidding and selling, and other market models (91B26) Transportation, logistics and supply chain management (90B06) Hierarchical games (including Stackelberg games) (91A65)

Cites Work

• Strategic information sharing in a supply chain
• Title not available (Why is that?)
• Title not available (Why is that?)
• Information Distortion in a Supply Chain: The Bullwhip Effect
• Log-concave probability and its applications
• Mean-variance analysis of a single supplier and retailer supply chain under a returns policy
• Manufacturer's return policy in a two-stage supply chain with two risk-averse retailers and random demand
• Reverse channel design: the case of competing retailers
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• Quantitative models for reverse logistics: A review
• Pricing and the Newsvendor Problem: A Review with Extensions
• On sequential commitment in the price-dependent newsvendor model
• A framework for the value of information in inventory replenishment
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• Coordination mechanism for the supply chain with leadtime consideration and price-dependent demand
• Return handling options and order quantities for single period products.
• The newsboy problem with resalable returns: a single period model and case study
• The impacts of the full returns policy on a supply chain with information asymmetry
• Risk sharing and information revelation mechanism of a one-manufacturer and one-retailer supply chain facing an integrated competitor
• Analysis of the impact of price-sensitivity factors on the returns policy in coordinating supply chain
• On returns policies with exogenous price
• Exploiting timely demand information to reduce inventories
• Markdown money contracts for perishable goods with clearance pricing

Cited In (16)

• Ordering and returns handling decisions and coordination in a supply chain with demand uncertainty
• Returns freight insurance policy and the impact from a BOPS retailer
• Coordination strategies in a three-echelon reverse supply chain for economic and social benefit
• The impact of customer returns on decisions in a newsvendor problem with and without buyback policies
• Return and refund policy for product and core service bundling in the dual‐channel supply chain
• The value of information for price dependent demand
• Reverse logistics and closed-loop supply chain: a comprehensive review to explore the future
• Incentives for production capacity improvement in construction supplier development
• The impact of customer returns on supply chain decisions under various channel interactions
• Contract coordination in dual sourcing supply chain under supply disruption risk
• Production and availability policies through the Markov decision process and myopic methods for contractual and selective orders
• Wholesale-price contract of supply chain with information gathering
• Supply chain forecasting when information is not shared
• Consumer returns reduction and information revelation mechanism for a supply chain
• The impacts of the full returns policy on a supply chain with information asymmetry
• The over-ordering problem in trade credit: role of return policies

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