Balancing the NHS balanced scorecard!

DOI10.1016/J.EJOR.2006.02.056MaRDI QIDQ2464166zbMATH OpenOpenAlexFDO

Authors Brijesh Patel, Thierry J. Chaussalet, Peter Millard

Publication date 10 December 2007

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2006.02.056

zbMATH Keywords

performance managementhealth servicesstructural equation modellingbalanced scorecardsystem thinking

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Case-oriented studies in operations research (90B90)

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Cites work

• scientific article; zbMATH DE number 45532 (Why is no real title available?)
• Relevance assumed: a case study of balanced scorecard development using system dynamics

Cited in

(3)

• A balanced scorecard analysis of performance metrics.
• Flexible modelling of vaccine effect in self-controlled case series models
• Operational and economic efficiency analysis of public hospitals in Greece

Describes a project that uses

Uses Software

• LISREL

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