Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity

DOI10.1287/OPRE.1110.0974zbMath1233.90117OpenAlexW2155819330MaRDI QIDQ2879506

Ward Whitt, Rouba Ibrahim

Publication date: 26 March 2012

Published in: Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1287/opre.1110.0974

zbMATH Keywords

simulationnonstationary queuestime-varying arrival ratesdelay announcementsdelay predictiontime-varying number of servers

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

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