The impact of the composition of the customer base in general queueing models

DOI10.2307/3214101MaRDI QIDQ3029960zbMATH OpenOpenAlexFDO

Authors Awi Federgruen, H. Groenevelt

Publication date 1987

Published in Journal of Applied Probability (Search for Journal in Brave)

Full work available at URL https://doi.org/10.2307/3214101

zbMATH Keywords

performance measuresmultiple classes of customersconvexity results

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

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(6)

• S-modular games, with queueing applications
• Design of manufacturing systems using queueing models
• Dual bounds of a service level assignment problem with applications to efficient pricing
• The effect of customer awareness on priority queues
• Understanding the marginal impact of customer flexibility
• The dependence of optimal returns from multi-class queueing systems on their customer base

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