The impact of the composition of the customer base in general queueing models

DOI10.2307/3214101zbMATH Open0626.60093OpenAlexW4242736093MaRDI QIDQ3029960FDOQ3029960

Authors: Awi Federgruen, H. Groenevelt 

Publication date: 1987

Published in: Journal of Applied Probability (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.2307/3214101

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zbMATH Keywords

performance measuresmultiple classes of customersconvexity results

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

Cited In (6)

• \(S\)-modular games, with queueing applications
• Design of manufacturing systems using queueing models
• Dual bounds of a service level assignment problem with applications to efficient pricing
• The effect of customer awareness on priority queues
• Understanding the marginal impact of customer flexibility
• The dependence of optimal returns from multi-class queueing systems on their customer base

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