Understanding the marginal impact of customer flexibility
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Publication:383243
DOI10.1007/S11134-011-9271-9zbMATH Open1275.90014OpenAlexW2021952109MaRDI QIDQ383243FDOQ383243
Authors: Osman T. Akgun, Rhonda Righter, Ronald Wolff 
Publication date: 25 November 2013
Published in: Queueing Systems (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s11134-011-9271-9
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Cites Work
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Cited In (11)
- Revenue-maximizing pricing and scheduling strategies in service systems with flexible customers
- Ranking flexibility structures in queueing systems
- The benefit of introducing variability in single-server queues with application to quality-based service domains
- The impact of the composition of the customer base in general queueing models
- Personalized queues: the customer view, via a fluid model of serving least-patient first
- Multiple-server system with flexible arrivals
- Time-dependent performance approximation of truck handling operations at an air cargo terminal
- Product forms for FCFS queueing models with arbitrary server-job compatibilities: an overview
- Managing flexibility: optimal sizing and scheduling of flexible servers
- On Accommodating Customer Flexibility in Service Systems
- Signaling for decentralized routing in a queueing network
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