Modeling and analysis of flexible queueing systems

DOI10.1002/NAV.20020MaRDI QIDQ3156752zbMATHOpenAlexFDO

Authors Suri Gurumurthi, Saif Benjaafar

Publication date 11 January 2005

Published in Naval Research Logistics (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1002/nav.20020

zbMATH Keywords

Markov chainscall centersdynamic routing and sequencing

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

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Cites work

• scientific article; zbMATH DE number 53195 (Why is no real title available?)
• Multiservice loss models for broadband telecommunication networks
• Resource Sharing for Efficiency in Traffic Systems

Cited in

(29)

• Optimal sparse designs for process flexibility via probabilistic expanders
• Utilizing partial flexibility to improve emergency department flow: Theory and implementation
• The \(N\)-network model with upgrades
• Maximizing Throughput in Queueing Networks with Limited Flexibility
• Ranking flexibility structures in queueing systems
• Flexible queueing architectures
• A heuristic approach for the integrated production-transportation problem with process flexibility
• Managing capacity flexibility in make-to-order production environments
• An extended queueing control model for facilities with front room and back room operations and mixed-skilled workers
• Cross-training workers in dual resource constrained systems with heterogeneous processing times
• Process flexibility: design, evaluation, and applications
• Understanding the marginal impact of customer flexibility
• Partial flexibility in routeing and scheduling
• On the optimal design of a bipartite matching queueing system
• On range and response: dimensions of process flexibility
• A multi-station system for reducing congestion in high-variability queues
• On the performance of sparse process structures in partial postponement production systems
• A little flexibility is all you need: on the asymptotic value of flexible capacity in parallel queuing systems
• Maximizing throughput in queueing networks with limited flexibility
• DYNAMIC ASSIGNMENT OF DEDICATED AND FLEXIBLE SERVERS IN TANDEM LINES
• On Accommodating Customer Flexibility in Service Systems
• Towards dominant flexibility configurations in strategic capacity planning under demand uncertainty
• Synchronous resource allocation: modeling, capacity, and optimization
• An improved L-shaped method for solving process flexibility design problems
• On the power of (even a little) resource pooling
• Modeling queueing systems using hierarchical control flow graph models
• Robustness of efficient server assignment policies to service time distributions in finite-buffered lines
• Pooling heterogeneous products for manufacturing environments
• Characterizing the performance of process flexibility structures

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