An extended queueing control model for facilities with front room and back room operations and mixed-skilled workers

DOI10.1016/j.ejor.2008.08.013zbMath1163.90429MaRDI QIDQ1027612

J. Christopher Beck, Daria Terekhov

Publication date: 30 June 2009

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2008.08.013

zbMATH Keywords

queueing; cross-trained workers; front room and back room operations; queue control

Mathematics Subject Classification ID

90B22: Queues and service in operations research

Related Items

Retail store operations: literature review and research directions, Stability analysis of a two-station cascade queueing network, Difference equations approach for multi-server queueing models with removable servers

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