On Accommodating Customer Flexibility in Service Systems

DOI10.3138/infor.47.4.289OpenAlexW1977015962MaRDI QIDQ6160220

Douglas G. Down, Yutong He

Publication date: 9 May 2023

Published in: INFOR: Information Systems and Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.3138/infor.47.4.289

zbMATH Keywords

parallel queuesservice systemsflexible customers

Mathematics Subject Classification ID

Operations research, mathematical programming (90-XX)

Related Items

Revenue-maximizing pricing and scheduling strategies in service systems with flexible customers ⋮ Sharing delay information in service systems: a literature survey ⋮ Performance Analysis of Joining the Shortest Queue Model Among a Large Number of Queues

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