Application of IPA and back-propagation neural network to build a new service quality decision making model

MaRDI QIDQ3064896zbMATH OpenFDO

Authors Lu-Fang Chen, Shu-Ping Lin, Yu-Chen Lin

Publication date 27 December 2010

Full work available at URL http://ijims.ms.tku.edu.tw/mss/M21/M21N3/o21n35/index.html

zbMATH Keywords

service qualityback-propagation neural networkimportance-performance analysisvaluable performance function

Mathematics Subject Classification ID

Learning and adaptive systems in artificial intelligence (68T05) Marketing, advertising (90B60)

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(6)

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