A re-examination of experience service offering and regular service pricing under profit maximization
From MaRDI portal
Publication:323433
DOI10.1016/J.EJOR.2016.05.023zbMath1346.90257OpenAlexW2403514119MaRDI QIDQ323433
Zhaotong Lian, Xinhua Gu, Jin-biao Wu
Publication date: 7 October 2016
Published in: European Journal of Operational Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/j.ejor.2016.05.023
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Applications of queueing theory (congestion, allocation, storage, traffic, etc.) (60K30)
Related Items (3)
Optimal pricing and capacity sizing for online service systems with free trials ⋮ Omni-channel strategy for an online retailer: considering experience service and shopping costs ⋮ Information heterogeneity in queueing service systems: differentiated pricing decision with word-of-mouth rating information on service value
Cites Work
- Unnamed Item
- Equilibrium analysis of the observable queues with balking and delayed repairs
- Equilibrium threshold strategies in observable queueing systems with setup/closedown times
- To queue or not to queue: equilibrium behavior in queueing systems.
- Strategic joining in \(M/M/1\) retrial queues
- Equilibrium customer strategies in a single server Markovian queue with setup times
- When should service firms provide free experience service?
- As Good as Married? A Model of Premarital Cohabitation and Learning
- Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services
- Price and Service Discrimination in Queuing Systems: Incentive Compatibility of Gcμ Scheduling
- Competition and Outsourcing with Scale Economies
- Pricing and Priority Auctions in Queueing Systems with a Generalized Delay Cost Structure
- Analysis and Comparison of Queues with Different Levels of Delay Information
- Optimal Design of Queueing Systems
- Congestion Tolls for Poisson Queuing Processes
- Equilibrium strategies and the value of information in a two line queueing system with threshold jockeying
- Equilibrium Threshold Strategies: The Case of Queues with Priorities
- Optimal Preorder Strategy with Endogenous Information Control
- Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue
- Equilibrium customer strategies and social-profit maximization in the single-server constant retrial queue
- Uncertainty and Learning in Pharmaceutical Demand
- INFORMATION AND UNCERTAINTY IN A QUEUING SYSTEM
- The Regulation of Queue Size by Levying Tolls
This page was built for publication: A re-examination of experience service offering and regular service pricing under profit maximization
