A re-examination of experience service offering and regular service pricing under profit maximization
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Publication:323433
DOI10.1016/J.EJOR.2016.05.023zbMath1346.90257OpenAlexW2403514119MaRDI QIDQ323433
Zhaotong Lian, Xinhua Gu, Jin-biao Wu
Publication date: 7 October 2016
Published in: European Journal of Operational Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/j.ejor.2016.05.023
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Applications of queueing theory (congestion, allocation, storage, traffic, etc.) (60K30)
Related Items (3)
Optimal pricing and capacity sizing for online service systems with free trials ⋮ Omni-channel strategy for an online retailer: considering experience service and shopping costs ⋮ Information heterogeneity in queueing service systems: differentiated pricing decision with word-of-mouth rating information on service value
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