A new appointment rule for a single-server, multiple-customer service system
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Publication:4255013
DOI10.1002/(SICI)1520-6750(199804)45:3%3C313::AID-NAV5%3E3.0.CO;2-AzbMATH Open0927.90020OpenAlexW1990188181MaRDI QIDQ4255013FDOQ4255013
Authors: Kum Khiong Yang, Mun Ling Lau, Ser Aik Quek 
Publication date: 9 August 1999
Full work available at URL: https://doi.org/10.1002/(sici)1520-6750(199804)45:3%3C313::aid-nav5%3E3.0.co;2-a
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Cited In (5)
- Optimal appointment scheduling in continuous time: the lag order approximation method
- Appointment scheduling with multiple providers and stochastic service times
- Balancing herding and congestion in service systems: a queueing perspective
- Sequential clinical scheduling with service criteria
- Optimal sequencing using a scheduling heuristic
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