Optimized appointment scheduling

DOI10.1016/J.EJOR.2014.05.027MaRDI QIDQ297112zbMATHOpenAlexFDO

Authors Benjamin Kemper, M. R. H. Mandjes, Chris A. J. Klaassen

Publication date 24 June 2016

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2014.05.027

zbMATH Keywords

queuesappointment schedulingutility functions

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25) Stochastic scheduling theory in operations research (90B36)

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Cites work

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• Sequencing and scheduling \(N\) customers for a stochastic server

Cited in

(33)

• Appointment scheduling with discrete random durations
• On a single server queue fed by scheduled traffic with Pareto perturbations
• Outpatient appointment systems in healthcare: a review of optimization studies
• Appointment-driven queueing systems with non-punctual customers
• Optimal sequencing using a scheduling heuristic
• Appointment scheduling optimization with two stages diagnosis for clinic outpatient
• scientific article; zbMATH DE number 221926 (Why is no real title available?)
• Scheduling arrivals to queues
• Sequential clinical scheduling with service criteria
• Optimal stationary appointment schedules
• Adaptive scheduling in service systems: a dynamic programming approach
• Stochastic radiotherapy appointment scheduling
• Sequencing in an appointment system with deterministic arrivals and non-identical exponential service times
• Optimal appointment scheduling in continuous time: the lag order approximation method
• Appointment scheduling with customer impatience based on operating cost model
• Dynamic appointment scheduling with wait-dependent abandonment
• Performance of the smallest-variance-first rule in appointment sequencing
• A computational approach to optimized appointment scheduling
• Dynamic Interday and Intraday Scheduling
• Appointment sequencing: why the smallest-variance-first rule may not be optimal
• scientific article; zbMATH DE number 98701 (Why is no real title available?)
• Appointment scheduling with delay tolerance heterogeneity
• Two-day appointment scheduling with patient preferences and geometric arrivals
• The optimal allocation of server time slots over different classes of patients
• Appointment scheduling with multiple providers and stochastic service times
• Early Reservation for Follow-up Appointments in a Slotted-Service Queue
• Asymptotically optimal appointment schedules
• Non-indexability of the stochastic appointment scheduling problem
• Computationally efficient evaluation of appointment schedules in health care
• Optimal capacity and scheduling policy for appointment systems with walk-in demand
• Capacity planning with demand uncertainty for outpatient clinics
• Sequencing and scheduling \(N\) customers for a stochastic server
• Appointment scheduling for multi-stage sequential service systems with stochastic service durations

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