Impact of sourcing flexibility on the outsourcing of services under demand uncertainty

DOI10.1016/J.EJOR.2011.12.007MaRDI QIDQ439663zbMATH OpenOpenAlexFDO

Authors Michel Benaroch, Burak Kazaz, Scott Webster

Publication date 16 August 2012

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2011.12.007

zbMATH Keywords

real optionsdemand uncertaintybacksourcingservices outsourcing

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Production models (90B30)

Recommendations

• Services outsourcing under asymmetric cost information
• Outsourcing and capacity planning in an uncertain global environment
• Outsource planning through option contracts with demand and cost uncertainty
• Outsourcing via service competition
• Financing flexibility: the case of outsourcing

Cites work

• Call center outsourcing contracts under information asymmetry
• Call center outsourcing: coordinating staffing level and service quality
• Competition and outsourcing with scale economies
• Coordinating Investment, Production, and Subcontracting
• Global production planning under exchange-rate uncertainty
• Managing risks in information systems outsourcing: an approach to analyzing outsourcing risks and structuring incentive contracts
• On the Integration of Production and Financial Hedging Decisions in Global Markets
• Optimal Operating Policies in the Presence of Exchange Rate Variability
• Outsourcing and capacity planning in an uncertain global environment
• Screening location strategies to reduce exchange rate risk
• Selection of contract suppliers under price and demand uncertainty in a dynamic market
• Service-level agreements in call centers: perils and prescriptions
• Valuing interdependent multi-stage IT investments: a real options approach

Cited in

(11)

• Collaboration under outcome-based contracts for information technology services
• Flexible waste management under uncertainty
• Services outsourcing under asymmetric cost information
• Financing flexibility: the case of outsourcing
• Real options in operations research: a review
• Service supply chain management: a review of operational models
• Outsource planning through option contracts with demand and cost uncertainty
• Optimal switching decisions under stochastic volatility with fast mean reversion
• A real options approach to labour shifts planning under different service level targets
• The effects of asset specificity on maintenance financial performance: an empirical application of transaction cost theory to the medical device maintenance field
• Optimal switching between locking down and opening the economy because of an infection

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