Pricing and prioritizing time-sensitive customers with heterogeneous demand rates

DOI10.1287/OPRE.2018.1788MaRDI QIDQ5129189zbMATH OpenOpenAlexWikidataFDO

Authors Philipp Afèche, Opher Baron, Joseph M. Milner, Ricky Roet-Green

Publication date 26 October 2020

Published in Operations Research (Search for Journal in Brave)

Full work available at URL https://semanticscholar.org/paper/2cdc62133b5dd0ba9c080f5888e41a4a6c3dfd9e

zbMATH Keywords

priority queuescapacity pricingheterogeneous usage rates

Mathematics Subject Classification ID

Consumer behavior, demand theory (91B42) Microeconomic theory (price theory and economic markets) (91B24)

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Cites work

• scientific article; zbMATH DE number 3793743 (Why is no real title available?)
• Competition in Service Industries with Segmented Markets
• Decentralized Regulation of a Queue
• Game theory
• Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue
• Optimal pricing of priority services
• Price and service discrimination in queuing systems: incentive compatibility of Gc\(\mu \) scheduling
• Pricing and Design of Differentiated Services: Approximate Analysis and Structural Insights
• Pricing, Production, Scheduling, and Delivery-Time Competition
• Rational queueing
• Reducing Delays for Medical Appointments: A Queueing Approach
• The Regulation of Queue Size by Levying Tolls
• To queue or not to queue: equilibrium behavior in queueing systems.

Cited in

(9)

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• Price and speed decisions in customer-intensive services with two classes of customers
• Optimal pricing and scheduling control of product shipping
• Equilibrium analysis of observable express service with customer choice
• ANFIS and metaheuristic optimization for strategic joining policy with re-attempt and vacation
• Pricing surplus server capacity for mean waiting time sensitive customers
• Ride solo or pool: designing price-service menus for a ride-sharing platform
• Technical note -- pricing and prioritization in a duopoly with self-selecting, heterogeneous, time-sensitive customers under low utilization
• Capacity and price setting for dispersed, time-sensitive customer segments

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