Blind fair routing in large-scale service systems with heterogeneous customers and servers

DOI10.1287/OPRE.1120.1129MaRDI QIDQ5301124zbMATH OpenOpenAlexFDO

Authors Amy R. Ward, Mor Armony

Publication date 2 July 2013

Published in Operations Research (Search for Journal in Brave)

Full work available at URL https://semanticscholar.org/paper/1ccb5e55b23f2d9b5d6e670b6e3942fc0152b2cd

zbMATH Keywords

diffusionprobabilityqueuesapproximationsdiffusion modelsstochastic model applications

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

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Cited in

(22)

• Infinite horizon asymptotic average optimality for large-scale parallel server networks
• Information and memory in dynamic resource allocation
• Fluid models of parallel service systems under FCFS
• Infinite-horizon average optimality of the N-network in the Halfin-Whitt regime
• Many-server scaling of the N-system under FCFS-ALIS
• Maximum weight matching with hysteresis in overloaded queues with setups
• Design heuristic for parallel many server systems
• A fluid model for one-sided bipartite matching queues with match-dependent rewards
• Optimal admission and routing with congestion-sensitive customer classes
• A blind policy for equalizing cumulative idleness
• Partial flexibility in routeing and scheduling
• On the optimal design of a bipartite matching queueing system
• A survey on skill-based routing with applications to service operations management
• Routing and staffing when servers are strategic
• Inequity averse optimization in operational research
• Diffusion-scale tightness of invariant distributions of a large-scale flexible service system
• Asymptotically optimal idling in the \(GI/GI/N+GI\) queue
• Increases or discounts: price strategies based on customers' patience times
• Tightness of invariant distributions of a large-scale flexible service system under a priority discipline
• Fair Dynamic Routing in Large-Scale Heterogeneous-Server Systems
• An ergodic control problem for many-server multiclass queueing systems with cross-trained servers
• On patient flow in hospitals: a data-based queueing-science perspective

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