swMATH37092MaRDI QIDQ52794FDOQ52794
Author name not available (Why is that?)
Official website: http://www.iro.umontreal.ca/~chanwyea/ccoptim/
Cited In (6)
- A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty
- Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers
- Optimizing daily agent scheduling in a multiskill call center
- Dynamized routing policies for minimizing expected waiting time in a multi-class multi-server system
- ContactCenters
- Statistical theory powering data science
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