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ContactCenters

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swMATH37091MaRDI QIDQ52793FDOQ52793


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Official website: http://simul.iro.umontreal.ca/contactcenters/index.html




Cited In (18)

  • Monte Carlo and Quasi–Monte Carlo Density Estimation via Conditioning
  • Rate-based daily arrival process models with application to call centers
  • A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty
  • Optimizing daily agent scheduling in a multiskill call center
  • On a multistage discrete stochastic optimization problem with stochastic constraints and nested sampling
  • HASPRNG
  • RNGSSELIB
  • RngSteam
  • SSJ
  • UNU.RAN
  • GASPRNG
  • xorgens
  • Dynamized routing policies for minimizing expected waiting time in a multi-class multi-server system
  • RngStreams
  • JCCOptim
  • Agent scheduling in a multiskill call center
  • A general control variate method for multi-dimensional SDEs: an application to multi-asset options under local stochastic volatility with jumps models in finance
  • Random numbers for parallel computers: requirements and methods, with emphasis on gpus


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