Tensorial co-structure analysis for the full multi modules customer satisfaction evaluation

MaRDI QIDQ5386657zbMATH OpenFDO

Authors Pietro Amento, Pasquale Sarnacchiaro

Publication date 14 May 2008

Mathematics Subject Classification ID

Applications of statistics in engineering and industry; control charts (62P30) Operations research and management science (90B99)

Recommendations

• scientific article; zbMATH DE number 2112516
• Customer satisfaction evaluation. Methods for measuring and implementing service quality.
• scientific article; zbMATH DE number 2112535
• Market segmentation for customer satisfaction studies via a new latent structure multidimensional scaling model
• Measuring customer satisfaction using a collective preference disaggregation model

Cited in

(5)

• Banking customer satisfaction evaluation: a three-way factor perspective
• Market segmentation for customer satisfaction studies via a new latent structure multidimensional scaling model
• scientific article; zbMATH DE number 2112514 (Why is no real title available?)
• scientific article; zbMATH DE number 2112516 (Why is no real title available?)
• scientific article; zbMATH DE number 2112535 (Why is no real title available?)

This page was built for publication: Tensorial co-structure analysis for the full multi modules customer satisfaction evaluation

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q5386657)