User modelling for live help systems

DOI10.1007/3-540-45598-1_16MaRDI QIDQ4473313zbMATH OpenFDO

Authors Johan Åberg, Nahid Shahmehri, Dennis MacIuszek

Publication date 4 August 2004

Published in Lecture Notes in Computer Science (Search for Journal in Brave)

Full work available at URL http://link.springer.de/link/service/series/0558/bibs/2232/22320164.htm

Mathematics Subject Classification ID

Network design and communication in computer systems (68M10) Computing methodologies for information systems (hypertext navigation, interfaces, decision support, etc.) (68U35) Computing methodologies and applications (68U99)

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Cited in

(2)

• User modelling as an aid for human web assistants
• User modelling in I-Help: What, why, when and how

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