User modelling in I-Help: What, why, when and how

DOI10.1007/3-540-44566-8_12MaRDI QIDQ4535789zbMATH OpenFDO

Authors Susan Bull, Lori Kettel, Jeff Bowes, Jim E. Greer, Gordon I. McCalla

Publication date 5 November 2002

Published in Lecture Notes in Computer Science (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/3-540-44566-8_12

zbMATH Keywords

user modelling

Mathematics Subject Classification ID

Computing methodologies and applications (68U99)

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Cited in

(4)

• UM99. User modeling. Proceedings of the 7th international conference, Banff, Canada, June 20--24, 1999
• User modeling 2003. 9th international conference, UM 2003, Johnstown, PA, USA, June 22--26, 2003. Proceedings
• User modelling for live help systems
• User modelling as an aid for human web assistants

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