On priority queues with impatient customers (Q943986): Difference between revisions

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+SCHEDULING IMPATIENT JOBS IN A CLEARING SYSTEM WITH INSIGHTS ON PATIENT TRIAGE IN MASS CASUALTY INCIDENTS
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+On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design
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+Contact Centers with a Call-Back Option and Real-Time Delay Information
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+Q3328223
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+Single-server queues with impatient customers
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+On a two-queue priority system with impatience and its application to a call center
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+On the two-class M/M/1 system under preemptive resume and impatience of the prioritized customers
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+An embedded level crossing technique for dams and queues
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+Level Crossings in Point Processes Applied to Queues: Single-Server Case
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+Volterra integral and differential equations
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+\(M/M/1\) queue with impatient customers of higher priority
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+General customer impatience in the queue <i>GI/G/</i>1
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+Q3844699
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+Approximations for the \(M/GI/N +GI\) type call center
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+An Inversion Technique for the Laplace Transform
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+Queuing with balking and reneging in \(M/G/1\) systems
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+A priority M/G/1 queue with application to voice/data communication
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+On Level Crossing Analysis of Queues
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+Reneging Phenomena in Single Channel Queues
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