Approximations for the \(M/GI/N +GI\) type call center (Q2425552)
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scientific article; zbMATH DE number 5271314
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| English | Approximations for the \(M/GI/N +GI\) type call center |
scientific article; zbMATH DE number 5271314 |
Statements
Approximations for the \(M/GI/N +GI\) type call center (English)
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6 May 2008
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call centers
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impatient customers
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level-crossing method
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Volterra integral equation
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