Staffing to maximize profit for call centers with alternate service-level agreements (Q3100376)
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scientific article; zbMATH DE number 5978556
| Language | Label | Description | Also known as |
|---|---|---|---|
| default for all languages | No label defined |
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| English | Staffing to maximize profit for call centers with alternate service-level agreements |
scientific article; zbMATH DE number 5978556 |
Statements
Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements (English)
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24 November 2011
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queues
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approximations
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balking and reneging
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0.7756491899490356
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0.7167360782623291
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0.7097698450088501
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0.7016829252243042
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0.6947126984596252
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