Predicting the continuation of a function with applications to call center data

DOI10.1016/j.jspi.2013.11.006zbMath1278.62013OpenAlexW2020458415MaRDI QIDQ389291

Avishai Mandelbaum, Ya'acov Ritov, Yair Goldberg

Publication date: 20 January 2014

Published in: Journal of Statistical Planning and Inference (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.jspi.2013.11.006

zbMATH Keywords

B-splinesfunctional data analysisworkload processknot insertion algorithm

Mathematics Subject Classification ID

Estimation in survival analysis and censored data (62N02)

Related Items (13)

Mean and Covariance Estimation for Functional Snippets ⋮ Estimation in partially observed functional linear quantile regression ⋮ Partially observed functional data: the case of systematically missing parts ⋮ Predictions based on the clustering of heterogeneous functions via shape and subject-specific covariates ⋮ Robust Inference for Partially Observed Functional Response Data ⋮ PCA‐based discrimination of partially observed functional data, with an application to AneuRisk65 data set ⋮ Depth-based reconstruction method for incomplete functional data ⋮ On the optimal reconstruction of partially observed functional data ⋮ Ridge reconstruction of partially observed functional data is asymptotically optimal ⋮ Integrated Depths for Partially Observed Functional Data ⋮ Dynamic child growth prediction: A comparative methods approach ⋮ Two-sample testing for mean functions with incompletely observed functional data ⋮ Inferential procedures for partially observed functional data

Uses Software

• Matlab
• fda (R)

Cites Work

• Unnamed Item
• Call centers with impatient customers: Many-server asymptotics of the M/M/\(n+G\) queue
• Workload forecasting for a call center: methodology and a case study
• Dynamic staffing in a telephone call center aiming to immediately answer all calls
• Linear regression.
• That BLUP is a good thing: The estimation of random effects. With comments and a rejoinder by the author
• Applied functional data analysis. Methods and case studies
• Principal component analysis.
• Functional data analysis.
• Staffing of Time-Varying Queues to Achieve Time-Stable Performance
• Bayesian Forecasting of an Inhomogeneous Poisson Process With Applications to Call Center Data
• Ridge Regression: Biased Estimation for Nonorthogonal Problems
• Conditional Means and Covariances of Normal Variables with Singular Covariance Matrix
• Functional Data Analysis for Sparse Longitudinal Data
• A practical guide to splines.

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