Design and Analysis of Diagnostic Service Centers

DOI10.1287/mnsc.1100.1236zbMath1232.90297OpenAlexW2116550124MaRDI QIDQ3117321

Laurens Debo, Alan Scheller-Wolf, Stephen F. Smith, Xiao-Fang Wang

Publication date: 27 February 2012

Published in: Management Science (Search for Journal in Brave)

Full work available at URL: https://semanticscholar.org/paper/3a414a186d42cdcbf7b025880622fc9fc19a8f92

zbMATH Keywords

call centerdiagnostic processstrategic queueinghealth-service operations

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Case-oriented studies in operations research (90B90)

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